Trainee Network Technician

Dwr Cymru; Caernarfon; On-site; GBP 26,000; Full time

Job summary

A leading water utility company in Wales is seeking a Network Technician apprentice to join their team. This role offers a mix of hands-on experience and theoretical learning, leading to a HNC in Civil Engineering. Candidates should be working towards a driving licence and have A level qualifications. The position includes a competitive salary, 33 days of annual leave, and various employee benefits, including gym discounts and enhanced pension contributions.

Benefits

Variable pay schemes

Option to buy additional annual leave

Enhanced employer pension contributions

Free Mortgage Brokering Services

Gym and fitness discounts

Cycle to work scheme

Health CashBack scheme

Employee assistance programme

Qualifications

• Working towards a driving licence.
• Certification in Civil Engineering through HNC studies.
• Practical and theory-based learning approach.

Responsibilities

• Carry out investigations for flooding and customer service.
• Assist Network Manager with sewerage network operations.
• Identify investment needs to enhance service.
• Liaise with Highway Authorities on streetwork defects.
• Monitor telemetry alarms and improve operational efficiencies.

Skills

Investigation for flooding

Operational efficiency

Liaison with authorities

Telemetry monitoring

Education

A level qualifications or equivalent

Job description

Select how often (in days) to receive an alert:

City: Caernarfon

Address:
Caernarfon, Wales, GB, LL54 5UD

Job Requisition Number 8391

Work Type Permanent

Job Function Operational

Salary Range £25,949

Base Dinas

Closing date 1st March 2026

Our apprenticeships and traineeships are about bringing Wales to life by opening doors to opportunity. We believe talent comes from everywhere, which is why we welcome people from all backgrounds, experiences and walks of life. You’ll gain real, hands-on experience, develop practical skills and work towards recognised qualifications, all while contributing to services that make a real difference to communities across Wales. With the support of experienced colleagues and a culture that values fairness, respect and inclusion, you’ll be encouraged to be yourself, learn at your pace and build a career with purpose.

We’re committed to creating opportunities where everyone feels welcome, supported and able to succeed — whatever their background.

What to expect?

Our Network Technician teams are responsible for Service Providers & associated field teams involved in the operation, maintenance & repair of our sewerage network assets.

As part of this programme, you’ll be learning to;

• Carry out investigations for flooding, third party associated and customer service, ensuring that they are completed of the highest standard and compliant with their respective audit procedures.
• Assist the Network Manager with the safe & efficient operation of the sewerage network, ensuring all operational activities are undertaken in an environmentally responsible and sustainable manner.
• Identification of investment requirements to improve service and reduce costs.
• Effective Liaison with Highway Authorities with regards to Streetworks defects.
• Monitor and review telemetry alarms. Carry out detailed investigations and make recommendations that reduce alarm activity and improve operational efficiencies.

As part of your development, there will be a mixture of practical and theory-based learning. You will expect to attend college to complete a HNC in Civil Engineering. As well as this, you will receive role specific technical training in line with your academic studies.

We work with Bridgend college to deliver the qualification, therefore there’s likely to be an expectation to travel to and from the college for block weeks.

What do I need?

Working towards a driving licence if you haven’t already got one.

There is a requirement for A level qualifications (or equivalent qualifications) for the HNC study element of this role

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

Job Segment: Civil Engineer, Network, Curriculum, Engineer, Trainee, Engineering, Technology, Education, Entry Level