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Warranty & Returns Specialist – Precision & Inventory

Charles Trent

Poole

On-site

GBP 20,000 - GBP 25,000

Full time

Today
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Job summary

A logistics company in Poole is seeking a detail-oriented Warranty and Returns Operative to manage incoming returns in the warehouse. The ideal candidate will have a forklift licence, attention to detail, and experience with warehouse returns. Responsibilities include inspecting items, reporting issues, and maintaining the returns area. Benefits include discounts on fuel and parts, health plans, and increased holiday after service. Join a team that values precision and a proactive attitude.

Benefits

Discounted fuel
Staff discount on parts
Health Cash Plan
Critical Illness Cover
Family Day
Community Volunteer Day
28 days holiday
Increased pension contribution after 5 years

Qualifications

  • Forklift licence or previous experience is essential.
  • Experience using a WMS system is desirable.
  • Strong attention to detail is crucial.

Responsibilities

  • Receive and process incoming returns in our warehouse.
  • Inspect returned items for quality, condition, and accuracy.
  • Identify issues and report them to the Warranty & Returns team.
  • Ensure returns meet company criteria before processing.
  • Update return details accurately on the system.
  • Support with refunds, restocking, and inventory updates.
  • Maintain a clean and organized returns area.
  • Communicate with the office team to resolve return queries.

Skills

Forklift licence
Experience using a WMS system
Knowledge of car parts
Experience in warehouse returns or reverse logistic
Strong attention to detail
Basic knowledge of Excel
Positive, can-do attitude
Good team player
Job description
A logistics company in Poole is seeking a detail-oriented Warranty and Returns Operative to manage incoming returns in the warehouse. The ideal candidate will have a forklift licence, attention to detail, and experience with warehouse returns. Responsibilities include inspecting items, reporting issues, and maintaining the returns area. Benefits include discounts on fuel and parts, health plans, and increased holiday after service. Join a team that values precision and a proactive attitude.
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