Member Experience & Community Lead (Hybrid)

HB Reavis Group; Greater London; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A coworking space provider in Greater London is looking for a Community & Member Experience Manager. In this role, you'll foster a welcoming environment, manage community events, and support members with inquiries. The ideal candidate has a strong background in customer service and community management, along with excellent organizational skills. Benefits include a comprehensive package with pension plans and health support. This position requires a daily on-site presence, but remote work is possible with approval.

Benefits

Flexible working arrangements

Office events

Gym membership

Health benefits

Qualifications

• Prior experience in customer service or hospitality preferred.
• Strong community management experience is a plus.
• Ability to manage budgets and track expenses.

Responsibilities

• Build and maintain relationships with members.
• Organize and execute community events.
• Manage administrative tasks related to member services.

Skills

Customer service expertise

Event planning skills

Interpersonal skills

Organizational skills

Multitasking ability

Tools

Office software proficiency

AV equipment knowledge

Job description

A coworking space provider in Greater London is looking for a Community & Member Experience Manager. In this role, you'll foster a welcoming environment, manage community events, and support members with inquiries. The ideal candidate has a strong background in customer service and community management, along with excellent organizational skills. Benefits include a comprehensive package with pension plans and health support. This position requires a daily on-site presence, but remote work is possible with approval.