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Store Operations Manager - Customer Experience & Growth
Dobbies Garden Centres Ltd
Wrexham
On-site
GBP 30,000 - GBP 45,000
Full time
Today
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Job summary
A leading garden centre retailer in Wrexham is seeking an Operations Manager to oversee store operations and drive sales. The ideal candidate will have extensive experience in retail operations management, stock control, and health & safety. Responsibilities include optimizing store performance, ensuring a great work environment, and delivering an exceptional customer experience. This role comes with generous employee benefits, training opportunities, and a supportive culture.
Benefits
Generous annual leave entitlement
50% off in Restaurants, 25% off in Garden Centre
Financial wellbeing support access
Employee wellbeing platform access
eLearning platform access
Qualifications
- Experience in retail operations management is required.
- Proven ability to manage stock controls and adhere to health & safety regulations.
- Exceptional coaching and training skills to ensure a first-class customer experience.
Responsibilities
- Oversee store operations to maximize profitable sales.
- Create a great place to work for everyone in the team.
- Ensure compliance with health & safety regulations.
- Monitor and maintain the stock management process in the store.
- Act as a deputy to the General Manager in their absence.
Skills
Operations expertise
Retail operations management
Commercial awareness
Stock management
Health & safety adherence
Coaching and training
Adaptability
Positive change management
Job description
A leading garden centre retailer in Wrexham is seeking an Operations Manager to oversee store operations and drive sales. The ideal candidate will have extensive experience in retail operations management, stock control, and health & safety. Responsibilities include optimizing store performance, ensuring a great work environment, and delivering an exceptional customer experience. This role comes with generous employee benefits, training opportunities, and a supportive culture.
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