Store Operations Leader – Grow Sales & Lead Teams

Whsmithcareers; Manchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Store Operations Manager to drive operational excellence across its airport and travel locations. In this role, you will lead and coach your teams to create exceptional customer experiences while monitoring performance and managing costs effectively. The ideal candidate has strong leadership skills and a proven track record in retail operations. Competitive salary, pension scheme, and employee discounts are part of the offer.

Benefits

Pension scheme

33 days holiday

Employee discounts (up to 50%)

Qualifications

• Experience in retail operations and leading a team.
• Ability to shape and influence a people strategy.
• Strong communication and relationship-building skills.

Responsibilities

• Drive operational excellence and customer experience.
• Lead and inspire Store Managers through coaching.
• Monitor operational targets and manage costs efficiently.

Skills

Leadership

Commercial awareness

Coaching

Customer service

Data analysis

Job description

A leading retail company in the UK is seeking a Store Operations Manager to drive operational excellence across its airport and travel locations. In this role, you will lead and coach your teams to create exceptional customer experiences while monitoring performance and managing costs effectively. The ideal candidate has strong leadership skills and a proven track record in retail operations. Competitive salary, pension scheme, and employee discounts are part of the offer.