Store Operations Manager - Customer & Trading

Sainsbury's Supermarkets Ltd; Haxby; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent supermarket chain in Haxby is seeking a Customer and Trading Manager to lead store operations. This role involves managing daily tasks, overseeing a team, and ensuring exceptional service for customers. Successful candidates will have previous management experience in fast-paced environments and excel in people management. The position includes a competitive salary with several benefits, such as employee discounts and an annual bonus scheme.

Benefits

10% shopping discount after 4 weeks

Annual bonus scheme

Free food and hot drinks for Colleagues

Generous holiday entitlement

Pension matching contributions

Discounted share scheme

Wellbeing support services

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Ability to deliver brilliant customer service and coach a team.
• Experience managing performance and employee relations issues.

Responsibilities

• Manage daily operations of the store and lead a small team.
• Ensure efficient and safe customer service.
• Handle performance management and scheduling for the team.

Skills

People management

Customer service

KPI delivery

Operational leadership

Team motivation

Job description

A prominent supermarket chain in Haxby is seeking a Customer and Trading Manager to lead store operations. This role involves managing daily tasks, overseeing a team, and ensuring exceptional service for customers. Successful candidates will have previous management experience in fast-paced environments and excel in people management. The position includes a competitive salary with several benefits, such as employee discounts and an annual bonus scheme.