Restaurant Operations Manager — Lead Team & Guest Experience

Dobbies Garden Centres Ltd; Gillingham; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A garden center retailer in Gillingham seeks a passionate Restaurant Manager to oversee daily restaurant operations, lead a dedicated team, and ensure exceptional customer experiences. Key responsibilities include managing stock, adhering to health & safety regulations, and supporting in-store events. The ideal candidate will have proven restaurant management experience and a commitment to delivering the best service. This role offers generous leave, substantial discounts, and opportunities for professional development.

Benefits

Generous annual leave

50% discount in Restaurants

Access to financial wellbeing support

Access to employee wellbeing platform

Development programs via Dobbies Academy

Thriving team culture

Qualifications

• Proven experience of restaurant management.
• Understanding of budgets and profitability.
• Ability to manage stock controls effectively.
• Skill in coaching and training staff.
• Ability to adapt to changing environments.
• Demonstrated positivity in managing change.

Responsibilities

• Oversee fast-paced restaurant operations.
• Lead a team focused on customer experience.
• Ensure compliance with health and safety regulations.
• Manage stock efficiently to minimize wastage.
• Support in-store events like Breakfast with Santa.
• Communicate with central support teams.
• Work collaboratively within the management team.

Skills

Restaurant management experience

Commercial awareness

Stock control management

Health & safety compliance

Coaching and training

Adaptability

Positive leadership

Job description

A garden center retailer in Gillingham seeks a passionate Restaurant Manager to oversee daily restaurant operations, lead a dedicated team, and ensure exceptional customer experiences. Key responsibilities include managing stock, adhering to health & safety regulations, and supporting in-store events. The ideal candidate will have proven restaurant management experience and a commitment to delivering the best service. This role offers generous leave, substantial discounts, and opportunities for professional development.