School IT Technician

Cambridge; Cambridge; On-site; GBP 27,000 - GBP 32,000; Full time

Job summary

A renowned university in the UK is seeking an IT Technician to support its School-wide IT team. The role involves providing efficient IT and AV support, acting as a first point of contact for assistance. Key qualifications include strong customer service skills and knowledge of various operating systems. This position offers development opportunities in IT and customer service, making a valuable contribution to the IT team. The closing date for applications is 8th March 2026.

Qualifications

• Experience in IT support within an educational environment.
• Ability to operate across different computing systems including Windows, Mac, Android, and iOS.

Responsibilities

• Provide IT support for computing and AV.
• Act as the first point of contact for IT queries.
• Support several institutions within the School of Arts and Humanities.

Skills

Customer service

Interpersonal skills

Teamwork

Knowledge of operating systems

Education

A-Level or equivalent

Job description

# School IT TechnicianThe School of Arts and Humanities is seeking an IT Technician to join the School-wide IT team. The team provides a friendly and efficient support service to institutions as well as complementing local IT resources. You would be the first point of contact for IT support in all aspects of computing and AV.This role would suit someone who is already working in IT at the University of Cambridge and understands the University systems. We are seeking someone with strong customer service skills and experience, good interpersonal skills, and the ability to work well in a team. An understanding of a range of operating systems including Windows, Mac, Android, and iOS clients is essential. You should be educated to A-Level standard or with equivalent understanding and skills.This role offers you an opportunity to develop your skills and knowledge in IT and customer service, while contributing to the success of the IT Team.The School of Arts and Humanities consists of eight faculties and three other institutions with 650 staff members. The IT Technicians work across the School supporting several institutions including, Modern & Medieval Languages and Linguistics, Classics, AMES, and Divinity. There will also be opportunities for you to work with other faculties and services within the University.The closing date for applications is midnight (GMT) on Sunday 8th March 2026. If you have any questions about this vacancy or the application process, please contact the School IT Team Manager, Andy Kingsley [e-mail]. Questions on the application process should be directed to the School's HR Team on [e-mail] the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Please quote reference GA48524 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£27,319-£31,236### ReferenceGA48524### Category### Date published21 January 2026### Closing date8 March 2026