Operations Coordinator — Dispatch & Service Excellence

CitySprint Ltd; Warwick; On-site; GBP 26,000; Full time

Job summary

A leading courier services provider is seeking an Operations Coordinator for their Warwick office on a fixed-term contract until January 2027. The ideal candidate will have experience in vehicle dispatch and customer service skills while being proactive and self-motivated. Responsibilities include coordinating team activities, managing bookings, and ensuring high-quality customer service. The position offers a competitive salary and a range of employee benefits, including generous leave and wellness programs.

Benefits

Impressive holiday allowance of 25 days

Additional day off for your birthday

Death in Service allowance

Enhanced Maternity and Paternity leave

Complimentary day of annual leave for family moments

Access to a health and wellness program

Discounts via Medicash Perks at Work

Ride to work scheme

Qualifications

• Experience in supporting dispatch control or allocating vehicles.
• Ability to deal with operational queries effectively.
• Proactive in suggesting service improvements.

Responsibilities

• Coordinate team activities for efficient operation.
• Monitor service center emails and provide updates.
• Arrange collections, transit routes, and deliveries.

Skills

Dispatching or allocating vehicles

Customer service skills

Self-motivation

Effective communication

Job description

A leading courier services provider is seeking an Operations Coordinator for their Warwick office on a fixed-term contract until January 2027. The ideal candidate will have experience in vehicle dispatch and customer service skills while being proactive and self-motivated. Responsibilities include coordinating team activities, managing bookings, and ensuring high-quality customer service. The position offers a competitive salary and a range of employee benefits, including generous leave and wellness programs.