Modern Workplace Analyst — Hybrid IT Pro

British Museum; Greater London; Hybrid; GBP 42,000; Full time

Job summary

A prominent cultural institution in London seeks a Modern Workplace Analyst for a full-time role involving the development of enterprise-wide technology solutions. This position offers a hybrid work model with opportunities to enhance user experience and drive technological innovation. Ideal candidates will possess strong skills in Microsoft 365 and ITIL processes, ensuring IT services remain secure and efficient. The role includes generous benefits like competitive pay and exceptional pension schemes.

Benefits

25 days annual leave plus bank holidays

Exceptional Pension scheme

Free tickets to exhibitions

Interest-free travel loans

Employee Assistance Programme

Subsidised staff canteen

Qualifications

• Experience in license management and ITIL service delivery.
• Strong technical skills in Active Directory and PowerShell scripting.
• Excellent documentation and communication skills.

Responsibilities

• Maintain and develop modern workplace technology roadmaps.
• Deliver new workplace technologies and software services.
• Provide Microsoft 365 operational support for core systems.

Skills

License management

End-user device deployment

ITIL service delivery

Active Directory

PowerShell scripting

Microsoft 365

Education

MCSE and ITIL certification

Tools

Microsoft 365 (Intune, Teams, SharePoint)

Job description

A prominent cultural institution in London seeks a Modern Workplace Analyst for a full-time role involving the development of enterprise-wide technology solutions. This position offers a hybrid work model with opportunities to enhance user experience and drive technological innovation. Ideal candidates will possess strong skills in Microsoft 365 and ITIL processes, ensuring IT services remain secure and efficient. The role includes generous benefits like competitive pay and exceptional pension schemes.