Operational Support Analyst

Parking Network BV; Wigan; On-site; GBP 33,000; Full time

Job summary

A key player in operations management based in Wigan is seeking an Operational Support Analyst. The role involves monitoring operational data, collaborating with stakeholders to resolve issues, and ensuring compliance with business regulations. This position offers full-time hours in a dynamic work environment that values communication and problem-solving. Ideal candidates will possess strong analytical and organizational skills, with a preference for experience in the parking or facilities management sector.

Benefits

Challenging projects

Development opportunities

Motivating work environment

Qualifications

• Proven track record of interpreting data and creating business reports.
• Experience in the parking or facilities management sector is preferred.
• Ability to work to tight deadlines while maintaining accuracy.

Responsibilities

• Monitor and analyze daily operational data and report discrepancies.
• Collaborate with stakeholders to maintain operational performance.
• Provide recommendations to assist in scheduling and equipment uptime.

Skills

Operational data analysis

Communication skills

Problem-solving

Attention to detail

Job description

Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum

Do you have experience working in operations?
Do you have a keen eye for detail?

If so, this may be the next career opportunity for you!

Due to continued growth, APCOA are looking to recruit an Operations Support Analyst, to join the PAC business. Based in our Wigan office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies. Reporting to the General Manager, The Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation.

This role is office based working Monday - Friday 9am - 5.30pm

The main responsibilities and accountabilities will include:

• Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
• Work with the operations department to ensure that solution functionality meets the business requirement.
• Provide regular and ad-reporting as required by stakeholders within the department.
• Collaborate with various internal stake holders to ensure operational performance is maintained, by communicating relevant information.
• Utilising data, provide recommendations to assist in scheduling.
• Ensure that equipment uptime levels are maintained at the required business standard.
• Proactively identify operational issues, troubleshooting and resolving were appropriate.
• Working closely with the General Manager to identify areas of improvement.
• Ensure business and sector regulations are adhered to at all time.

Possessing excellent organisational and communication skills, the successful candidate will have proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector.

Demonstrating, strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.

Does this sound like you? Click "apply" today and one of our team will be in touch shortly.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.