Operational Support Analyst

APCOA PARKING UK; Uxbridge; On-site; GBP 33,000; Full time

Job summary

A national parking company in Uxbridge is seeking an Operational Support Analyst to join the team. This full-time role involves monitoring operational data, collaborating with various stakeholders to improve efficiency, and providing support to the General Manager. Ideal candidates will have strong analytical, organizational, and communication skills, with a proven ability to interpret data effectively. If you're detail-oriented and enjoy working in a challenging environment, apply today.

Benefits

Motivating work environment

Development opportunities

Qualifications

• Proven track record of interpreting data and creating reports.
• Experience in operations, ideally within the parking or facilities management sector.
• Ability to work to tight deadlines while maintaining accuracy.

Responsibilities

• Monitor and analyze daily operational data, communicating discrepancies.
• Work with operations to ensure solution functionality meets business requirements.
• Collaborate with stakeholders to maintain operational performance.

Skills

Data analysis

Communication

Problem-solving

Organizational skills

Attention to detail

Job description

Overview

Operational Support Analyst - Full Time - 42 hours per week - Uxbridge - £33,000 Per Annum
Do you have experience working in operations? Do you have a keen eye for detail?

If so, this may be the next career opportunity for you! Due to continued growth, APCOA are looking to recruit an Operations Support Analyst, to join the PAC business. Based in our Uxbridge office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies. Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.

The main responsibilities and accountabilities will include:

• Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
• Work with the operations department to ensure that solution functionality meets the business requirement.
• Provide regular and ad-reporting as required by stakeholders within the department.
• Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
• Utilising data, provide recommendations to assist in scheduling.
• Ensure that equipment uptime levels are maintained at the required business standard.
• Proactively identify operational issues, troubleshooting and resolving where appropriate.
• Working closely with the General Manager to identify areas of improvement.
• Ensure business and sector regulations are adhered to at all times.

Possessing excellent organisational and communication skills, the successful candidate will have proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector.

Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.

Does this sound like you? Click apply today and one of our team will be in touch shortly.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.