Store Manager – Coffee & Guest Experience Leader

Euro Garages; Hexham; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading coffee retailer is looking for a passionate Store Manager to lead operations at their Starbucks store in Hexham. The ideal candidate will have previous management experience in retail or hospitality and a strong commitment to exceptional customer service. Responsibilities include ensuring compliance with operational standards, managing inventory and cash control, and mentoring the team. Enjoy perks such as a 30% discount, a quarterly bonus, and a friendly working environment. Join us and make a difference as a Store Manager.

Benefits

30% EG Starbucks Discount

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development Access

Qualifications

• Previous management experience in a retail or hospitality environment.
• A passion for providing exceptional customer service.
• Flexibility to work various shifts, weekends and holidays.

Responsibilities

• Ensure compliance with Starbucks operating procedures.
• Manage inventory, stock control, and merchandising standards.
• Drive down waste by reviewing processes and monitoring costs.
• Handle cash management and prepare banking summaries.
• Coach and mentor team members to foster a welcoming environment.
• Recruit new colleagues and prepare rotas.
• Manage grievance and disciplinary cases.

Skills

Management experience

Customer service

Communication

Flexibility

Job description

A leading coffee retailer is looking for a passionate Store Manager to lead operations at their Starbucks store in Hexham. The ideal candidate will have previous management experience in retail or hospitality and a strong commitment to exceptional customer service. Responsibilities include ensuring compliance with operational standards, managing inventory and cash control, and mentoring the team. Enjoy perks such as a 30% discount, a quarterly bonus, and a friendly working environment. Join us and make a difference as a Store Manager.