Store Manager: Lead Growth, Team & Customer Experience

Costa; City of Edinburgh; On-site; GBP 30,000 - GBP 38,000; Full time

Job summary

A leading coffee brand in Edinburgh is looking for a Store Manager to lead with passion and drive customer satisfaction. In this role, you'll oversee daily operations, manage a successful team, and ensure a welcoming atmosphere for customers. The ideal candidate is a strong leader with a proven track record in team management and a dedication to high standards. Enjoy competitive perks including bonus opportunities, pension contributions, and employee discounts.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

10% matched pension contributions

Quarterly and annual bonus opportunity

Qualifications

• Strong leader with experience managing and developing successful teams.
• A forward-thinker focused on the bigger picture.
• Ambitious character wanting to contribute to growth.

Responsibilities

• Meet customer needs and drive a positive service culture.
• Create an inviting environment for customers.
• Manage sales and team development effectively.

Skills

Leadership

Customer service

Team development

Sales management

Job description

A leading coffee brand in Edinburgh is looking for a Store Manager to lead with passion and drive customer satisfaction. In this role, you'll oversee daily operations, manage a successful team, and ensure a welcoming atmosphere for customers. The ideal candidate is a strong leader with a proven track record in team management and a dedication to high standards. Enjoy competitive perks including bonus opportunities, pension contributions, and employee discounts.