Senior IT Infrastructure Lead — Hybrid, Growth Path

Ryan, LLC; City of London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A multinational tax services firm is seeking an experienced Senior Technician in IT Infrastructure to manage desktop administration, networks, and servers. The role demands over 7 years of experience in IT support, strong project management skills, and a solid foundation in telecommunications. Candidates should be adept at delivering tier 3 support and managing vendor relationships. This position offers a competitive compensation package and flexible work environment.

Benefits

Competitive Compensation and Benefits

Home Office Stipend

Gym Membership

Flexible Work Environment

Tuition Reimbursement

Qualifications

• More than 7 years of IT Infrastructure Support experience.
• Proficiency in tier 1-3 Desktop support.
• Strong foundation in network, server, and telecommunication systems.

Responsibilities

• Manage vendor relationships to enhance service delivery.
• Deliver tier 3 support for Service Desk on desktop issues.
• Act as the primary point of contact for IT infrastructure support.

Skills

Desktop Administration

Network Management

Server Management

Telecommunications

Problem-Solving

Project Management

Education

Bachelor’s degree in a relevant technology field

Tools

Microsoft O365

Windows 10/11

SCCM

VMware vSphere

Mobile Device Management (MDM)

Job description

A multinational tax services firm is seeking an experienced Senior Technician in IT Infrastructure to manage desktop administration, networks, and servers. The role demands over 7 years of experience in IT support, strong project management skills, and a solid foundation in telecommunications. Candidates should be adept at delivering tier 3 support and managing vendor relationships. This position offers a competitive compensation package and flexible work environment.