Telesales Parts Advisor | Automotive Parts Specialist

Sandicliffe Ltd.; Leicester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading automotive company in Leicester is seeking a Telesales Parts Advisor to join their Parts Plus team. You will handle inbound and outbound calls, support parts ordering, and maintain customer relationships. The ideal candidate will have strong communication skills and some experience in telesales or customer service. Full training is provided, along with competitive salary and employee benefits. Join a supportive work environment committed to inclusivity and development.

Benefits

Competitive salary with performance-related bonus

Full training and ongoing development

Career progression opportunities

Employee benefits including staff discounts

Qualifications

• Experience in telesales, parts, automotive, or a customer service environment is desirable.
• Confident and professional telephone manner.
• Customer-focused with a proactive approach.

Responsibilities

• Handle inbound and outbound telesales calls to trade and retail customers.
• Identify and supply vehicle parts accurately and efficiently.
• Build and maintain strong relationships with customers.

Skills

Telesales experience

Strong communication skills

Customer service skills

Job description

A leading automotive company in Leicester is seeking a Telesales Parts Advisor to join their Parts Plus team. You will handle inbound and outbound calls, support parts ordering, and maintain customer relationships. The ideal candidate will have strong communication skills and some experience in telesales or customer service. Full training is provided, along with competitive salary and employee benefits. Join a supportive work environment committed to inclusivity and development.