Ticketing Systems Administrator

Cricexec; Birmingham; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading cricket organization in Birmingham is seeking a Ticketing Systems Administrator to manage and optimise ticketing platforms at Edgbaston Stadium. This 12-month role involves ensuring seamless member and ticketing experiences, collaborating with various teams, and maintaining operational excellence. Ideal candidates will have experience with ticketing systems, particularly Secutix, along with strong problem-solving and communication skills. Benefits include free on-site parking, enhanced pension contributions, and opportunities for career development.

Benefits

Free on-site parking

Enhanced pension contributions

Private healthcare

Christmas shut down

Wellness week

Qualifications

• Experience managing ticketing systems ideally within sports or live entertainment.
• Hands-on knowledge of Secutix is highly desirable.
• Proactive and detail-oriented professional.

Responsibilities

• Manage and optimise ticketing platforms including Secutix.
• Support matchday operations and maintain accurate stadium manifests.
• Provide reporting to support operational and strategic decisions.

Skills

Management of ticketing systems

Strong problem-solving skills

Excellent communication

Collaborative approach

Experience with Secutix

Job description

Link to Apply: https://www.linkedin.com/jobs/view/4356154208/

About the job

Join our team at Warwickshire County Cricket Club as a Ticketing Systems Administrator and play a key role in delivering seamless ticketing and membership experiences at Edgbaston Stadium. In this 12-month fixed-term role, you will manage and optimise our ticketing platforms, including Secutix and HID access control, working closely with internal teams, external partners, and the digital team to ensure tickets are available securely and efficiently. You'll be involved in matchday operations, supporting the Supporter Services Team, maintaining accurate stadium manifests; including new stands and facilities for the 2027 season, and providing reporting to support both operational and strategic decision-making. We are looking for a proactive and detail-oriented professional with experience managing ticketing systems, ideally within sports or live entertainment. Hands-on knowledge of Secutix is highly desirable, along with strong problem-solving skills, excellent communication, and a collaborative approach to working with diverse stakeholders. If you\'re committed to delivering exceptional customer experiences, embracing innovation, and representing the Club\'s values through the PRIDE principles, this is your opportunity to contribute to one of cricket\'s most iconic venues! For further information about the role, including detailed responsibilities and requirements, please refer to the Job Description available here.

Why Join Us

Joining us means becoming part of a dedicated cricket community where enthusiasm, teamwork, and a shared drive for success are at the core of what we do. We offer more than just a career; we offer an experience:

• Engaging Environment: Immerse yourself in the exciting world of cricket, surrounded by individuals who are dedicated to the sport.
• Cutting-Edge Facilities: Work at Edgbaston Stadium, a world-class facility that hosts some of the most thrilling cricket and live events.
• Exciting Benefits: Enjoy perks like free on-site parking, enhanced pension contributions, private healthcare, Christmas shut down, wellness week, and more!
• Career Development: Grow your career with development opportunities and the chance to make your mark in the cricket industry.
• Team Spirit: Join a team that celebrates success, supports one another, and makes a real impact.

Apply now Ready to take the plunge into an exciting career with WCCC? Complete the application form by Sunday 1 March 2026. If you have any difficulties accessing the form, need it in a different format, or require specific adjustments during the recruitment process, please contact [e-mail].

Right to Work in the UK Statement All applicants must have the legal right to work in the UK. Unfortunately, Warwickshire Cricket are unable to sponsor work visas. Therefore, please do not apply if you do not have the right to work in the UK. Before employment commences, successful candidates will be required to provide evidence of their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Disability Confident Committed Warwickshire Cricket are proud to be a Disability Confident committed employer, dedicated to ensuring a fair and accessible hiring process for all applicants. As part of this commitment, we guarantee that any disabled applicant who meets the essential criteria for a vacancy will be offered an interview.

Equal Opportunities in Employment Policy Statement We will ensure that all existing and potential employees receive equal consideration, and are committed to the elimination of unlawful or unfair discrimination on the grounds of gender, race, disability, ethnic and national origin, nationality, sexuality, marital status, responsibility for dependants, religion, trade union activity and age. It is the intention of Warwickshire Cricket that its work force, at all levels, should reflect the composition of the City\'s population. To achieve this Warwickshire Cricket will take active and positive steps to eliminate discrimination, reduce the effects of past discrimination and to promote equality in employment. Please note that any personal data, including Equality, Diversity, and Inclusion (EDI) information, will be anonymised and not reviewed during the shortlisting process, ensuring a fair and unbiased selection.

Safeguarding Statement Warwickshire Cricket is proud to be at the forefront of safeguarding in cricket. Our commitment extends beyond the cricket field, emphasising the importance of fostering an atmosphere of trust, respect, and protection. Through continuous training, awareness programmes, and the implementation of best practices, we strive to create an environment where everyone feels safe, valued, and empowered. As such, roles involving any type of Regulated Activity or any interaction with children, young people or vulnerable adults are subjected to a safer recruitment process: ECB DBS clearance is mandatory before taking up the role.

Safer Recruitment Statement Warwickshire Cricket are firmly committed to creating a safe and inclusive environment for children and adults to enjoy the game. It is essential that Safer Recruitment practices are followed to ensure all staff and volunteers are suitable for their role, appropriately vetted and supported by the club.