Bilingual Global Client Success Partner

SOS International; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A global health and security solutions provider is seeking individuals for a client service role. The position requires fluent communication in English and German, along with a strong customer service background. The role focuses on delivering product expertise and ensuring long-term client satisfaction. This position includes a hybrid working model, with 3 days in the office and provides opportunities for professional growth and participation in networking events.

Benefits

Discount schemes

Employee Assistance Programme

Access to workplace events

Inclusive workplace environment

Qualifications

• Previous experience in a client/customer service role with international corporate organizations.
• Ability to communicate effectively with multiple stakeholders from different geographical areas.
• Excellent written, presentation, and oral communication skills.

Responsibilities

• Provide expertise on products and services to clients.
• Solve client queries and offer solutions.
• Ensure clients receive the best products and solutions for their strategy.
• Capture client feedback to improve products and services.

Skills

Fluent in English

Fluent in German

Customer service

Networking

Organizational skills

Job description

A global health and security solutions provider is seeking individuals for a client service role. The position requires fluent communication in English and German, along with a strong customer service background. The role focuses on delivering product expertise and ensuring long-term client satisfaction. This position includes a hybrid working model, with 3 days in the office and provides opportunities for professional growth and participation in networking events.