The Business Systems Analyst is responsible for analysing business processes, financial systems, and operational requirements, and translating them into effective IT and digital solutions. The role acts as a key link between business stakeholders and technical teams to ensure systems support organisational goals, financial performance, and regulatory compliance.
Key Responsibilities
- Analyse existing business processes, financial workflows, and information systems to identify inefficiencies and improvement opportunities
- Gather, document, and validate business and system requirements from internal stakeholders and clients
- Translate business, accounting, and financial requirements into functional system specifications for IT teams
- Work closely with developers, database administrators, and IT operations teams to support system design, implementation, and enhancements
- Support the development and optimisation of business systems including ERP, CRM, accounting, and data management platforms
- Conduct impact analysis for system changes and ensure alignment with business strategy and financial objectives
- Assist in system testing, validation, and user acceptance testing (UAT) to ensure solutions meet business needs
- Prepare reports, dashboards, and performance metrics to support management decision-making
- Ensure systems comply with internal controls, data protection standards, and relevant financial and regulatory requirements
- Provide ongoing system support, documentation, and user guidance to improve system adoption and efficiency
- Collaborate on IT projects, contributing to planning, budgeting, risk assessment, and delivery timelines
Qualifications & Experience
- Strong understanding of business operations, economics, accounting, and financial processes
- Ability to analyse complex data and systems and present findings clearly to technical and non-technical audiences
- Experience working with business systems, databases, and data analysis tools
- Excellent stakeholder management, communication, and documentation skills
- Strong problem-solving and analytical thinking abilities
- Ability to manage multiple priorities and contribute effectively to cross-functional projects
- Bachelor’s degree in International Business, Economics, Accounting, Finance, or a related field
- Experience working in an IT-driven or technology-focused business environment
- Knowledge of business systems analysis, process mapping, and requirements documentation
- Familiarity with financial reporting, business intelligence, or enterprise systems is desirable
Reporting Line
Reports to the IT Manager / Business Systems Manager