Family Support Officer

Coombe House School; Walkden; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A local educational institution is seeking a dedicated individual to tackle underachievement by working closely with families and students to improve attendance. The candidate will engage with a cohort of selected students, developing positive relationships to support their educational journey. This role requires empathy, communication skills, and experience in education or youth work. The institution is committed to safeguarding and requires an enhanced DBS check.

Benefits

Co-operative flexible benefits, including cycle to work

Qualifications

• Experience working with children or young people.
• Ability to communicate effectively with families and colleagues.
• Commitment to safeguarding and welfare of students.

Responsibilities

• Assist in improving school attendance for identified students.
• Work closely with families, carers, and students.
• Support students' engagement in their learning.

Skills

Empathy

Communication

Team collaboration

Education

Relevant qualification in education or youth work

Job description

• Co-operative flexible benefits, including cycle to work

Closing date: Wednesday 11th February 2026

Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community. It is responsible for an increasing number of academies in Leeds, Greater Manchester, Wirral and Stoke-on-Trent with the Co-op acting as the sponsor. There is the likelihood of significant further growth in the near future.

We are looking to appoint a dedicated and supportive individual to assist in tackling underachievement by working in partnership with families, parents, carers and pupils in a school context.

The successful candidate will work closely with a cohort of identified students and families where school attendance is a concern.

For more information about the Trust and other vacancies please visit our website coopacademies.co.uk.

Our academy serves the local communities of Worsley, Boothstown and Walkden and provides places for 1500 pupils aged 11-16. We are easily commutable from all areas of the North West. We have a dedicated team of staff who build and share positive relationships and a caring culture with our wonderful students. This was highlighted in our recent Ofsted inspection (May 2023), where we were graded ‘Good’ in all areas.

All our values are based upon the values of the Co-op Group, which will inform our behaviours.

Self-help: We do not expect to be spoon fed – we will try to do things for ourselves in the right way and at the right time.

Self-responsibility: Everyone should act in a responsible way around the academy site and in the local community. We take responsibility for our own learning; we want to become independent learners.

Equality: We are proud to be part of a very multicultural academy, with students from all over the world; it is important that we treat each other with respect and accept that others may be different from ourselves. We should all of us have equal chances to succeed.

Equity: We want to look for the best in each other. Rewarding others fairly to encourage all types of achievement.

Democracy: We will contribute our ideas to make the academy a success.

Solidarity: We can achieve more by working together, rather than as individuals.

Our Values

Being part of the Co-operative Group, we are both guided and driven by the Co-op values which are embedded in everything that we do within our Academy - We strive to demonstrate the following ethical values in everything we do - they are our ‘Ways of Being’

Succeed together

Do what matters most

Be yourself, always

Show you care

So, if you believe in our values, we would love to hear from you!

Co-op Academies Trust is an aware employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. This commitment to robust recruitment, selection and induction procedures extends to organisations and services linked to the Trust on its behalf. This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to-operative values and principles.

All applications for this role are to be completed via our SAMpeople Recruit platform. Please follow the link on our website to access this information.

Contact Information

Co-op Academy Walkden

Lisa Cooper

[e-mail]

211 Old Clough Lane

Worsley

Manchester

M28 7JB

Co-op Academies Trust as an aware employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. This commitment to robust recruitment, selection and induction procedures extends to organisations and services linked to the Trust on its behalf.

Co-op Academies Trust is committed to the safeguarding and welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The successful applicant will be subject to an enhanced check by the DBS and satisfactory references. All our colleagues are expected to demonstrate a commitment to co-operative values and principles.