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Meter Billing Specialist - Customer Care & Accuracy

YTL Construction UK

Nailsea

On-site

GBP 60,000 - GBP 80,000

Full time

Today
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Job summary

A leading construction firm in Nailsea is seeking a Meter Billing Administrator to join their supportive billing team. The role involves ensuring accurate bill production, responding to customer queries, and seeking service improvements. Ideal candidates will possess excellent communication and attention to detail skills. The company offers benefits such as flexible hours, a comprehensive healthcare package, and opportunities for career progression within the organization. Apply now to be part of an inclusive and award-winning team!

Benefits

25 days' holiday rising to 28 with service
Up to 20% combined pension contribution
Opportunity to buy or sell holiday
Yearly pay increments
Performance related bonus
Healthcare package reimbursement
£1000 'Refer a friend/family' scheme
Life assurance up to four times salary
Electric vehicle and cycle2work schemes
Enhanced maternity and paternity leave
Paid community day
Cashback and discounts from retailers

Qualifications

  • Great attention to detail when updating customer details.
  • Confident and energetic communication skills.
  • Ability to build rapport with customers and colleagues.
  • Demonstrated resilience and ability to meet department targets.

Responsibilities

  • Ensure accurate and timely bills for customers.
  • Respond to customer queries with a first-class service.
  • Participate in personal development through regular coaching.
  • Join a unique and personalized onboarding program.

Skills

Attention to detail
Professional communication skills
Customer rapport building
Resilience
Reliability
Job description
A leading construction firm in Nailsea is seeking a Meter Billing Administrator to join their supportive billing team. The role involves ensuring accurate bill production, responding to customer queries, and seeking service improvements. Ideal candidates will possess excellent communication and attention to detail skills. The company offers benefits such as flexible hours, a comprehensive healthcare package, and opportunities for career progression within the organization. Apply now to be part of an inclusive and award-winning team!
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