Field Metering Technician: Outdoor, Customer-Focused

Severn Trent Plc; Malvern; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading water services company is seeking a Metering Technician for the Malvern area. This role involves gathering meter readings, investigating billing queries, and engaging with customers. Applicants should possess strong interpersonal skills, the ability to manage tasks independently, and a full UK Driving License. This outdoor position offers set shifts without weekends. Enjoy benefits like 25 days of holiday, an annual bonus, and dedicated training, making it a great opportunity for those eager to make a difference.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Full UK Driving License is required.
• Experience in dealing with customers and resolving queries.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Gather meter readings and investigate billing queries.
• Speak confidently to customers and guide them on technical issues.
• Work effectively as part of a remote team in a target driven environment.

Skills

Strong interpersonal skills

Negotiating and influencing skills

Ability to resolve work effectively

Confidence in reviewing work

Ability to manage jobs to completion

Proactive attitude

Job description

A leading water services company is seeking a Metering Technician for the Malvern area. This role involves gathering meter readings, investigating billing queries, and engaging with customers. Applicants should possess strong interpersonal skills, the ability to manage tasks independently, and a full UK Driving License. This outdoor position offers set shifts without weekends. Enjoy benefits like 25 days of holiday, an annual bonus, and dedicated training, making it a great opportunity for those eager to make a difference.