Global AVP, Delivery Partnerships & Strategy

Applied Intuition Inc.; Greater London; On-site; GBP 100,000 - GBP 140,000; Full time

Job summary

A leading customer engagement platform is seeking an AVP, Delivery to spearhead the global strategy for their delivery ecosystem. This role will oversee partner account management and ensure that customers experience exceptional service through skilled partners. The ideal candidate has 15+ years in professional services, strong leadership abilities, and a proven track record of enhancing customer satisfaction. Competitive compensation and benefits offered, including flexible paid time off and professional development support.

Benefits

Competitive compensation that may include equity

Retirement and Employee Stock Purchase Plans

Flexible paid time off

Comprehensive benefit plans

Professional development opportunities

Qualifications

• 15+ years of experience in professional services or partner delivery.
• 7+ years of people leadership managing multi-region teams.
• Proven success in scaling delivery partner ecosystems.

Responsibilities

• Lead the global strategy and execution for delivery ecosystem.
• Drive excellence in customer outcomes and CPSAT performance.
• Develop and manage senior-level relationships with global partners.

Skills

Professional services experience

People leadership

Cross-functional collaboration

Job description

A leading customer engagement platform is seeking an AVP, Delivery to spearhead the global strategy for their delivery ecosystem. This role will oversee partner account management and ensure that customers experience exceptional service through skilled partners. The ideal candidate has 15+ years in professional services, strong leadership abilities, and a proven track record of enhancing customer satisfaction. Competitive compensation and benefits offered, including flexible paid time off and professional development support.