Bike Workshop Technician: Expert Repairs & Customer Service

Rushden Lakes; Stevenage; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading global sports retailer is looking for a Multisport Workshop Technician in Stevenage. In this role, you will be pivotal in providing diagnosis and repair services for a variety of sports products, primarily bikes. This position emphasizes exceptional customer service and contributes to sustainability efforts through recycling and repairs. Ideal candidates are sports enthusiasts with strong technical and communication skills. Competitive benefits and growth opportunities available.

Benefits

Pension contribution

Staff discounts

Training courses

Cycle-to-Work Scheme

Discount vouchers

Qualifications

• Passionate about sports and customer service.
• Strong technical skills, preferably Cytech certified.
• Experience in a workshop environment is a plus.

Responsibilities

• Diagnose and repair technical faults in customer sports products.
• Manage stock and control ordering processes.
• Deliver excellent customer service experiences.
• Grow and develop the workshop operation.

Skills

Customer service

Technical diagnosis

Problem-solving

Communication

Technical knowledge of sports products

Job description

A leading global sports retailer is looking for a Multisport Workshop Technician in Stevenage. In this role, you will be pivotal in providing diagnosis and repair services for a variety of sports products, primarily bikes. This position emphasizes exceptional customer service and contributes to sustainability efforts through recycling and repairs. Ideal candidates are sports enthusiasts with strong technical and communication skills. Competitive benefits and growth opportunities available.