Bike Service Technician: Repairs, Care & Customer Trust

Trek Bicycle Corporation; Bath; On-site; GBP 22,000 - GBP 30,000; Full time

Job summary

A leading bicycle company in Bath is seeking a Service Technician for full-time employment. The position involves troubleshooting and servicing a variety of bicycles while building trusting relationships with customers. Candidates should possess strong customer service skills, attention to detail, and a willingness to learn about bicycle maintenance and new technologies. Benefits include annual leave, discounts, and other employee programs, fostering a supportive work environment.

Benefits

25 days annual leave

Employee purchase discounts

24/7 employee assistance program

Gym membership discounts

Annual charity work paid time off

Qualifications

• Self-motivated and team-focused mentality.
• Positive attitude with a drive to assist customers.
• Ability to listen and problem-solve effectively.

Responsibilities

• Troubleshoot repairs and service various bikes.
• Build relationships with customers and maintain their gear.
• Learn and adapt to new service methods and technologies.

Skills

Customer service skills

Attention to detail

Communication skills

Eagerness to learn

Job description

A leading bicycle company in Bath is seeking a Service Technician for full-time employment. The position involves troubleshooting and servicing a variety of bicycles while building trusting relationships with customers. Candidates should possess strong customer service skills, attention to detail, and a willingness to learn about bicycle maintenance and new technologies. Benefits include annual leave, discounts, and other employee programs, fostering a supportive work environment.