Assistant Patient Flow Practitioner

Pennine Care; Rochdale; On-site; GBP 27,000 - GBP 31,000; Full time

Job summary

A healthcare organization in Rochdale is seeking a dedicated individual for a bed management position. This role involves supporting the Patient Flow Coordinator in managing bed resources, ensuring effective patient flow across facilities. The ideal candidate will have a diploma or equivalent experience and a background in mental health services. Strong communication and IT skills are essential for success in this role, where the candidate will also participate in training and contribute to a supportive work environment.

Benefits

Generous annual leave

Flexible working opportunities

Access to Continued Professional Development

Health and Wellbeing activities

Staff discounts across retail, leisure, and travel

Qualifications

• Experience working with individuals in mental health crisis.
• Work with multidisciplinary teams.
• Experience in adult and older acute mental health settings.

Responsibilities

• Assist coordination of patient admission and discharge activities.
• Ensure accurate bed states are maintained.
• Communicate effectively with various stakeholders.

Skills

Excellent communication skills

Proficient IT skills

Ability to form productive relationships

Good organization and prioritization skills

Education

Diploma level or equivalent experience

Job description

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Main area bed management Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week (7 days per week including bank holidays) Job ref 311-B500-26

Site Fairfield General hospital Town Bury Salary £27,485 - £30,162 Per annum Salary period Yearly Closing 23/02/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

The purpose of this post is to support the Patient Flow Coordinator with capacity and flow on the general adult and older people’s wards. The post holder will support the Patient Flow Coordinator in ascertaining the trust position regarding bed management resources. They will support in providing a comprehensive handover to the Night Managers and coordinate receipt of a full handover the following day. The post holder will be responsible for updating and maintaining systems to enable accurate bed states across the organisation and Greater Manchester.

Main duties of the job

To assist the coordination of admission and discharge activities within adults and older people acute services. Ensure an estimated date of discharge is declared within agreed timescales as per operational policy. Ensure the patient\u2019s care responsibility lies with PCFT. To participate and assist in establishing an effective system for the management of beds to ensure efficient patient flow. Respond to all requests for emergency admission, discussing alternatives with the Patient Flow Coordinator where appropriate. Discharges. To be actively involved in the capture of audit data in response to service need. To liaise with the Patient Flow Coordinators on a daily basis to inform of the current bad states within the organisation. To be involved in coordinating the discharge process. Record all OAPs in line with GM and National guidance.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we\u2019re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Ensure accurate beds states are maintained in conjunction with the inpatient wards including admissions, discharges, patients on leave or AWOL and those patients on a CTO recall. Work with Performance and Information colleagues to ensure timely data capture and entry to support inpatient dashboard. Ensure effective communication with Night managers, Consultants, HTT, MHLT and CMHT and other stakeholders involved in a patient\u2019s care. Coordinate bed management meetings in the localities. Contact wards daily to understand plans for any patient movement e.g. leave or discharge. Liaise with external partners regarding patients from out of area or cross border activity. Support Patient Flow Hub with recording of non-contracted activity. Support with the arrangements of transport for patients. To support all aspects of patient flow. Work as part of a team to ensure the best outcome for the patient. Ensure confidentiality is maintained at all times. To be self-motivated and manage own workload. To participate in training as required

Person specification

Education Qualifications

• Diploma level or equivalent experience instead of Degree level qualification or significant equivalent experience
• Evidence of willingness to undertake further personal development

Experience

• Recent experience of working with individuals who present to mental health service in crisis and have symptoms of mental illness. Demonstrable experience of working with patients with complex needs. Experience of working with multidisciplinary teams. Recent experience of working in adult and older people acute mental health setting. Recent experience of bed management or discharge coordination across a large organisation.

Knowledge

• Acute hospital provision Admission, transfer and discharge procedures. Understanding of funding process for placements. Knowledge of risk assessment / management processes. Understanding of current mental health legislation, safeguarding and child protection legislation. Understanding of S117 processes. Understanding of confidentiality / data protection issues. Comprehensive understanding of discharge standards, CCG process and specialist services provision. Understanding of the capacity management and bed management procedures. Good knowledge of the Mental Health Act

Skills

• Excellent communication skills, both written and verbal. Comprehensive and proficient IT skills. Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders. Good organisation and prioritisation skills. Working knowledge of delayed discharge criteria and barriers to discharge. Effective communication with the wards, consultants, and service managers. Establish and maintain close working relationships with CMHT, HTT, RAID, Social Services and other secondary acre providers. Effectively communicate with all grades of staff in relation to patient flow

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
• We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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