Ambassador Volunteer

Canal & River Trust; Wembley; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A community-focused organization is looking for an enthusiastic Ambassador Volunteer to support events at the Grand Union Canal in Wembley. The ideal candidate will engage with attendees, share information about the organization, and help promote community values while gaining valuable experience in event coordination and customer service. Join a friendly team and contribute positively to your local area while meeting like-minded individuals and making a real impact.

Benefits

Gain valuable experience in event coordination

Meet like-minded individuals

Make a real difference in your community

Qualifications

• Local resident who knows and loves the Brent Canal area.
• Availability to support at events throughout the year.
• Commitment of at least once a month or more.

Responsibilities

• Capture amazing moments at events.
• Welcome attendees and ensure everyone feels at home.
• Share information about the Canal & River Trust and its mission.

Skills

Friendly

Reliable

Good with people

Positive outlook

Job description

Overview

We’re on the lookout for a friendly, enthusiastic volunteer to help make our events run smoothly and create a positive experience for everyone who visits the Grand Union Canal, a beautiful jewel running through Brent.

No experience? No problem! We’ll provide all the support and guidance you need to succeed.

As an Ambassador Volunteer

• Capture amazing moments at our events
• Welcome attendees, sign them in, and ensure everyone feels at home.
• Share information about the Canal & River Trust, our mission, volunteering opportunities, and assist with inductions.
• Support our donation efforts to keep the Canals thriving.

What we’re looking for

• A local resident who knows and loves the Brent Canal area.
• A friendly, can-do attitude.
• Availability to support at events throughout the year on various days of the week
• Commitment of at least once a month or more if you would like
• We will have a meeting and you will get full training prior to starting

What’s in it for you

• Be an integral part of vibrant community events.
• Gain valuable experience in event coordination and customer service.
• Meet like-minded individuals who are passionate about their local area.
• Make a real difference in your community!

We’re looking for individuals who are enthusiastic, reliable, and local to the area, as your presence will help us build a stronger, more connected community. Whether you're looking to gain event experience, build your portfolio, or simply enjoy the energy of a local event, we’d love to have you as part of the team!

We welcome people of all abilities & backgrounds to our sessions. Our team have taken part in disability awareness workshops and are happy to help. Please get in touch with us if you would like to talk about how we can support you in volunteering with us.

Volunteer role details

Volunteer role: Ambassador Volunteer

Volunteer manager: Task Manager

Where you will be based: Community

Why we want you

Our Ambassadors help promote the value of our nations canals and rivers by attending events, being the smiling faces at one of our Welcome Stations, promoting our Share the Space campaigns and engaging with potential and existing supporters and customers alike. As an Ambassador you can help not only represent the Trust, but connect more people to our unique environment and raise awareness for canals.

Our Ambassadors are all about public events, specific opportunities when we invite members of the public to join us, learn more, try a new activity on the waterways and find out more about the Trust.

Our other events focused role (Waterside Leader) is for our volunteers who lead activities at events e.g. guided walks.

We have other roles which complement our Ambassadors by engaging with customers on a day to day basis, outside our events programmes: Rangers, Lock keepers, Explorers, Waterside Champions and Youth Engagement roles.

The skills you need

• Friendly
• Reliable
• Good with people
• Positive outlook

What’s in it for you (additional)

• A sense of reward
• The opportunity to meet lots of interesting people
• The opportunity to develop your communications skills

Disclaimer

1 Quay Walk, Wembley, HA0 1DY, United Kingdom