Café Customer Specialist – Fast, Five-Star Service

Marks & Spencer Plc; Maidstone; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading retail company in Maidstone is looking for a Café Customer Assistant to join their dynamic team. This fast-paced role involves serving customers, ensuring a clean café environment, and operating digital tools to fulfill orders efficiently. Candidates should demonstrate teamwork, flexibility, and a commitment to five-star service. With a focus on customer engagement and satisfaction, this role will require adapting quickly to needs while delivering quality under pressure.

Qualifications

• Ability to handle fast-paced environments and maintain quality service.
• Must demonstrate reliable communication and customer engagement skills.
• Experience in a customer-facing role is preferred.

Responsibilities

• Serve customers efficiently and maintain store cleanliness.
• Deliver best-in-class service through digital tools.
• Meet daily sales targets and provide product knowledge.

Skills

Digital confidence

Efficiency

Teamwork

Flexibility

Tools

Digital tools

Job description

A leading retail company in Maidstone is looking for a Café Customer Assistant to join their dynamic team. This fast-paced role involves serving customers, ensuring a clean café environment, and operating digital tools to fulfill orders efficiently. Candidates should demonstrate teamwork, flexibility, and a commitment to five-star service. With a focus on customer engagement and satisfaction, this role will require adapting quickly to needs while delivering quality under pressure.