Cafe Team Member — Fast-Paced Guest Service

Tim Hortons; Newtownabbey; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading quick service restaurant chain in the UK is looking for energetic Restaurant Team Members to create exceptional guest experiences. You will be responsible for delivering fast and friendly service, helping maintain high cleanliness standards, and ensuring customer satisfaction. Ideal candidates possess excellent communication skills and previous customer service experience in a fast-paced environment. Join us at a company known for its vibrant culture and exciting growth plans across the UK.

Qualifications

• Previous customer service experience within a dynamic, fast-paced environment.
• Excellent communication skills with a strong focus on the customer.
• Flexibility to work a range of hours including early mornings and weekends.

Responsibilities

• Welcome each customer with a smile and provide friendly service.
• Deliver fast and accurate service to all customers.
• Resolve simple customer inquiries and refer difficult ones to the manager.
• Ensure food is prepared and stored according to health standards.
• Maintain operational areas to exceed customer cleanliness expectations.

Skills

Customer service experience

Excellent communication skills

Team player

Flexibility to work various hours

Job description

A leading quick service restaurant chain in the UK is looking for energetic Restaurant Team Members to create exceptional guest experiences. You will be responsible for delivering fast and friendly service, helping maintain high cleanliness standards, and ensuring customer satisfaction. Ideal candidates possess excellent communication skills and previous customer service experience in a fast-paced environment. Join us at a company known for its vibrant culture and exciting growth plans across the UK.