Cafe Manager: Lead a Fast-Paced, Customer-Obsessed Café

Morrisons; Harrogate; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading UK supermarket chain is looking for a Café Manager to oversee operations and deliver exceptional customer service. You will lead your team, manage scheduling and performance, and ensure availability in a fast-paced environment. The ideal candidate will have experience managing teams and a passion for customer service. This role includes a robust rewards package, providing opportunities for career advancement within the company.

Benefits

15% uncapped Morrisons discount

25 days holiday plus 8 statutory holidays

Private Aviva Healthcare plan

Annual bonus scheme

Qualifications

• Experience managing a team in a fast-paced environment.
• Great communication skills to share knowledge effectively.
• Ability to build relationships with stakeholders across all areas.

Responsibilities

• Listen and respond to customer feedback.
• Ensure market-leading availability.
• Lead and develop talent within the department.

Skills

Customer service excellence

Team management

Communication skills

Adaptability

Job description

A leading UK supermarket chain is looking for a Café Manager to oversee operations and deliver exceptional customer service. You will lead your team, manage scheduling and performance, and ensure availability in a fast-paced environment. The ideal candidate will have experience managing teams and a passion for customer service. This role includes a robust rewards package, providing opportunities for career advancement within the company.