Assistant Store Manager – Covent Garden Customer Experience Leader

Bravissimo Limited; City of Westminster; On-site; GBP 31,000; Full time

Job summary

A leading lingerie retailer in Covent Garden is seeking an Assistant Manager for a permanent role. The successful candidate will support the Store Manager and lead the team in providing exceptional customer service. Key responsibilities include managing customer experiences, driving a positive team environment, and promoting continuous development. The role requires strong leadership skills and a passion for uplifting customers. The position offers a competitive salary of £30,250 and a range of employee benefits, making it an attractive opportunity.

Benefits

Up to 25 days holiday

50% discount on full priced items

Healthcare Cash Plan

Life Assurance

Employer pension contributions up to 6%

Qualifications

• Management experience is essential.
• Experience in customer service required.
• Ability to develop and train team members.

Responsibilities

• Support the Store Manager in delivering exceptional customer experiences.
• Lead the team to ensure high service standards.
• Take full responsibility for the store when required.

Skills

Leadership

Customer service

Attention to detail

Empathy

Job description

A leading lingerie retailer in Covent Garden is seeking an Assistant Manager for a permanent role. The successful candidate will support the Store Manager and lead the team in providing exceptional customer service. Key responsibilities include managing customer experiences, driving a positive team environment, and promoting continuous development. The role requires strong leadership skills and a passion for uplifting customers. The position offers a competitive salary of £30,250 and a range of employee benefits, making it an attractive opportunity.