Retail Assistant Store Manager – Lead, Coach & Inspire

Lakeland Limited; Nottingham; On-site; GBP 26,000 - GBP 30,000; Full time

Job summary

A major retail company in the United Kingdom is looking for an assistant store manager to support the store manager in leading a team and delivering outstanding customer service. The ideal candidate should have strong selling skills, previous experience in assistant management, and the ability to motivate team members. This role offers a competitive salary, benefits, and the chance to create a positive work environment while being part of a close-knit team.

Benefits

Competitive salary

Group personal pension plan

29 days’ paid holiday

Generous discounts on products

Qualifications

• Previous experience in an assistant manager's role or similar.
• Ability to deputize for the store manager in their absence.
• Understanding of KPIs and ability to drive performance.
• Experience in recruitment and managing workflow schedules.

Responsibilities

• Support the store manager in leading and managing the team.
• Coach and develop the store team for excellent customer service.
• Drive standards and create a great work environment.
• Lead by example and exhibit company values.

Skills

Strong selling and customer service skills

Great communication and interpersonal skills

Ability to manage, organize and motivate colleagues

Existing knowledge of Lakeland and products

Tools

Intermediate IT skills (e.g., Word and Excel)

Job description

A major retail company in the United Kingdom is looking for an assistant store manager to support the store manager in leading a team and delivering outstanding customer service. The ideal candidate should have strong selling skills, previous experience in assistant management, and the ability to motivate team members. This role offers a competitive salary, benefits, and the chance to create a positive work environment while being part of a close-knit team.