Operations & IT Assistant

Crypto Pro Network; London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading technology firm in London seeks an IT Operations Assistant. You will support day-to-day operations, assist in IT system maintenance, and troubleshoot technical issues. Ideal candidates will have a degree in a related field, a strong interest in IT, and excellent communication skills. This role offers hands-on experience in a fast-paced and innovative startup environment.

Benefits

1000 GBP annual training allowance

5 days/year for training

Annual bonus based on performance

Birthday off

Qualifications

• Degree in Computer Science, Information Technology, Business Administration, or a related field.
• Genuine interest in IT, systems, and supporting a technology-driven team.
• Experience with AI tools.
• Strong communication skills and ability to work collaboratively.
• Ability to work in a stressful, fast moving startup environment.

Responsibilities

• Assist with the implementation and maintenance of IT systems.
• Troubleshoot and resolve technical issues.
• Support onboarding and offboarding processes for employees.
• Collaborate with teams to understand their IT needs.

Skills

Interest in IT

Collaboration

Problem-solving

Communication skills

Attention to detail

Education

Degree in Computer Science or related field

Tools

Google Workspace

Notion

Slack

Job description

Applied Blockchain develops applications with added trust and privacy. Founded in 2015, based in Level39 in Canary Wharf, London, and Porto in Portugal, the company has clients including Shell, Vodafone, Toyota, Lloyd's Register and the United Nations.

Applied Blockchain is a leading development studio specialising in blockchain and advanced privacy technologies. Founded in London in 2015, the company has delivered over 150 solutions across industries such as finance, supply chain, aviation, and healthcare. Trusted by global leaders like Shell, Chainlink, and Ledger, Applied Blockchain develops cutting-edge dApps, protocols, wallets, and more, leveraging technologies like ZKP, MPC, and TEE. Its flagship product, Silent Data, is an industry-first app chain offering full programmable data privacy and security using public blockchain technologies.

What you’ll be doing

As a key member of our growing Operations team, you’ll support day-to-day operations and gain hands-on experience with systems and tools that power a global, fast-paced tech company. You'll work alongside experienced professionals, helping to maintain our IT infrastructure and support internal teams, while developing your skills in project coordination, security, and operations.

Your responsibilities will include:

• Assisting with the implementation and maintenance of IT systems (cloud based)
• Assist in maintaining operational systems, tools, and documentation.
• Support company-wide initiatives around SOC 2, ISO 27001, or other Vanta-driven compliance processes.
• Provide administrative support to the Operations team and other departments as required.
• Helping to troubleshoot and resolve technical issues
• Supporting onboarding and offboarding processes for employees
• Monitoring hardware and software performance, and logging issues
• Collaborating with various teams to understand their IT needs
• Learning and helping to implement IT security best practices
• Helping to manage IT assets and software licenses
• Keeping documentation and internal knowledge base up to date
• Prepare reports and presentations for internal and external stakeholders.
• Ensure data accuracy and support the maintenance of internal databases and filing systems.
• Monitor adherence to company processes and escalate operational issues as needed.
• Staying current with new technologies and industry trends
• Enabling the team to leverage AI across the IT estate

Must

• A degree in Computer Science, Information Technology, Business Administration, or a related field
• Genuine interest in IT, systems, and supporting a technology-driven team
• Experience and mindset working with AI tools
• Willingness to learn, take initiative, and solve problems
• Strong communication skills and ability to work collaboratively
• Attention to detail and a structured approach to work
• A can-do attitude and eagerness to grow within a tech company
• Ability to work in a stressful, fast moving startup environment
• Eligibility to work in the United Kingdom.

Nice to Have

• C1 or above English
• Bachelor's degree in Computer Science, Information Technology, or a related field
• ITIL, PMP, CISSP, or other relevant certifications
• Experience working in a fast moving, innovative startup environment
• Experience working with Google Workspace (Docs, Gmail), Notion, Slack, HiBob, Xero
• Experience with ISO and/or SOC standards
• 1000 GBP annual allowance for Training (up to 50% of this value can be used for you to buy work station equipment to work from home).
• 5 days/per year for Training.
• In-person fun team events/team buildings every 3 months.
• Company equipment and Onboarding kit.
• Annual Bonus (dependant on company and personal performance).
• Stock Option Plan.
• Birthday Off.

Must

• A degree in Computer Science, Information Technology, Business Administration, or a related field
• Genuine interest in IT, systems, and supporting a technology-driven team
• Experience and mindset working with AI tools
• Willingness to learn, take initiative, and solve problems
• Strong communication skills and ability to work collaboratively
• Attention to detail and a structured approach to work
• A can-do attitude and eagerness to grow within a tech company
• Ability to work in a stressful, fast moving startup environment
• Eligibility to work in the United Kingdom.

Nice to Have

• C1 or above English
• Bachelor's degree in Computer Science, Information Technology, or a related field
• ITIL, PMP, CISSP, or other relevant certifications
• Experience working in a fast moving, innovative startup environment
• Experience working with Google Workspace (Docs, Gmail), Notion, Slack, HiBob, Xero
• Experience with ISO and/or SOC standards
• 1000 GBP annual allowance for Training (up to 50% of this value can be used for you to buy work station equipment to work from home).
• 5 days/per year for Training.
• In-person fun team events/team buildings every 3 months.
• Company equipment and Onboarding kit.
• Annual Bonus (dependant on company and personal performance).