Mobile Retail Security & Customer Service Officer

OCS Group; Taunton; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A facilities management company in the UK is seeking a Retail Area Support Officer. This mobile role requires a valid SIA Licence and involves maintaining security across multiple retail locations. The successful candidate will be responsible for deterring theft, monitoring CCTV, and providing excellent customer service. Applicants should have strong observational skills, excellent communication abilities, and flexibility to work varying shifts including evenings and weekends.

Qualifications

• Right to work in the UK.
• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Flexibility to work across multiple locations and varied shifts.

Responsibilities

• Maintain a strong and visible security presence.
• Conduct regular patrols across store premises.
• Monitor CCTV and identify suspicious activity.
• Respond promptly to alarms and incidents.

Skills

Strong observational skills

Excellent communication skills

Professional approach to safety and service

Ability to manage challenging situations

Job description

A facilities management company in the UK is seeking a Retail Area Support Officer. This mobile role requires a valid SIA Licence and involves maintaining security across multiple retail locations. The successful candidate will be responsible for deterring theft, monitoring CCTV, and providing excellent customer service. Applicants should have strong observational skills, excellent communication abilities, and flexibility to work varying shifts including evenings and weekends.