Mobile Retail Security & Customer Service Officer

OCS Group; Croydon; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading facilities management company in the UK seeks a Retail Area Support Officer. The successful candidate will maintain a visible security presence across multiple retail locations, requiring SIA certification. Responsibilities include conducting patrols, monitoring CCTV for suspicious activity, responding to incidents, and collaborating with store teams. The role offers flexibility with varied shifts and the opportunity for professional development within a diverse company culture.

Qualifications

• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Flexibility to work across different locations and varied shifts.
• Right to work in the UK.

Responsibilities

• Maintain security presence across multiple retail locations.
• Conduct regular patrols and monitor CCTV.
• Respond to incidents and complete reports.

Skills

Strong observational skills

Excellent communication skills

Ability to manage challenging situations

Proactive and reliable approach

Job description

A leading facilities management company in the UK seeks a Retail Area Support Officer. The successful candidate will maintain a visible security presence across multiple retail locations, requiring SIA certification. Responsibilities include conducting patrols, monitoring CCTV for suspicious activity, responding to incidents, and collaborating with store teams. The role offers flexibility with varied shifts and the opportunity for professional development within a diverse company culture.