Insurance Broker Coach & QA Lead | Elevate Compliance

Dubizzle Limited; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading insurance firm seeks a Broker Coach and Quality Assurance Manager to enhance sales performance and ensure quality standards. You will develop broker capability, monitor compliance, and conduct coaching cycles. The ideal candidate has experience in broker distribution and sales coaching, with a strong understanding of insurance processes. This position offers a base salary of £40,000 plus bonuses and comprehensive benefits, including private healthcare and generous leave policies.

Benefits

Private healthcare cover

Employee Assistance Programme

25 days annual leave

Enhanced parental leave

Pension scheme

Cycle to work scheme

Qualifications

• Expertise in Commercial SME Insurance with strong understanding of broker processes.
• Proven track record in developing broking and sales capability.
• Experience in monitoring compliance and quality assurance.

Responsibilities

• Enhance sales performance through coaching and technical controls.
• Conduct risk-based reviews and monitor regulatory compliance.
• Chair monthly quality and coaching huddles.

Skills

Experience in broker distribution

Sales coaching

QA / Compliance

Commercial SME Insurance expertise

Strong understanding of broker processes

Analytical mindset

Exceptional communication skills

Education

Progress towards relevant qualifications such as CII

Job description

A leading insurance firm seeks a Broker Coach and Quality Assurance Manager to enhance sales performance and ensure quality standards. You will develop broker capability, monitor compliance, and conduct coaching cycles. The ideal candidate has experience in broker distribution and sales coaching, with a strong understanding of insurance processes. This position offers a base salary of £40,000 plus bonuses and comprehensive benefits, including private healthcare and generous leave policies.