Assistant Night Manager - Front of House Leader (4 on/3 off)

Imperial London Hotels Limited; London; On-site; GBP 32,000 - GBP 40,000; Full time

Job summary

A family-owned hotel group in London seeks an Assistant Night Manager for the Royal National Hotel. In this role, you'll oversee hotel operations during the night, manage a team of receptionists, and ensure guest satisfaction. Ideal candidates should possess leadership skills, a passion for hospitality, and experience in a similar position. Benefits include generous holidays, employee discounts, and a supportive work environment.

Benefits

28 Days Holiday pro-rata

Free meals on duty

Uniform & dry-cleaning

Employee recognition

Social events

50% discount for friends and family

Training and development opportunities

Access to funded apprenticeships

Qualifications

• Experience as a Night Manager or front of house supervisor/manager within a hotel.
• Passion for hospitality and creating memorable experiences.
• Excellent organization skills and ability to multi-task.
• Natural leader with great communication skills.
• Calm under pressure and able to work independently or as part of a team.

Responsibilities

• Oversee and direct hotel operations during the night shift.
• Conduct regular health and safety checks.
• Manage a team of night receptionists and porters.
• Ensure exceptional service quality.
• Recruit, train, and develop team members.

Skills

Leadership

Organizational skills

Communication skills

Problem-solving

Customer service

Tools

Opera

Job description

A family-owned hotel group in London seeks an Assistant Night Manager for the Royal National Hotel. In this role, you'll oversee hotel operations during the night, manage a team of receptionists, and ensure guest satisfaction. Ideal candidates should possess leadership skills, a passion for hospitality, and experience in a similar position. Benefits include generous holidays, employee discounts, and a supportive work environment.