Financial Crime Senior Manager

Nationwide Building Society; Sheffield; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading financial institution in the UK is seeking a Senior Manager in Fraud Analytics to lead fraud prevention and detection strategies. You will work with a high-performing team to safeguard members' accounts from fraudulent activities while ensuring the performance of fraud systems. This role requires hands-on oversight and strategic thinking, collaborating across various departments and representing the Society on industry panels. A hybrid work model is offered, maximizing collaboration and innovation.

Benefits

Private medical insurance

Competitive pension

Annual performance-related bonus

Training and development opportunities

Life assurance

Health and wellness options

Paid volunteering days

Qualifications

• Deep experience with industry-standard fraud systems, software and fraud prevention practices.
• Strong analytical skills with experience working with data, fraud rules and models.
• Proven leadership capability, including managing and motivating virtual or multi-discipline teams.

Responsibilities

• Lead the design and optimisation of Non‑Plastics fraud prevention and detection strategies.
• Monitor and optimise fraud system performance.
• Provide clear leadership to your team and influence stakeholders.

Skills

Deep experience with industry-standard fraud systems

Strong analytical skills

Proven leadership capability

Excellent written and verbal communication skills

Proactive mindset

Job description

Financial Crime Legal, Compliance & Audit

Location London / Greater London Other Locations Bournemouth / Dorset
Wakefield / West Yorkshire
Sheffield / West Yorkshire
Birmingham / West Midlands
Cardiff
Glasgow / Glasgow City
Maidstone
Norwich / Norfolk
Worthing
Swindon / Wiltshire
Manchester
Northampton / Northamptonshire
Belfast / Antrim
Dunfermline / Fife Region Salary From £80,000 Contract Permanent ( Full Time ) Reference 2036 Closing Date 27 February 2026

As a Senior Manager in Fraud Analytics, you’ll lead the design and optimisation of our Non‑Plastics fraud prevention and detection strategies. Working within a high‑performing team of fraud and data experts, you’ll use your analytical skills and industry knowledge to help protect our members and ensure our accounts are safeguarded from fraudulent activity.

Your focus will be on fraud system performance, monitoring and optimisation, making sure our Non‑Plastics fraud systems (including Scams, Online/Mobile Banking, Open Banking and Cheques) operate effectively, efficiently and in line with governance standards. You’ll provide clear, inspiring leadership to your team, and influence stakeholders across the organisation to ensure our fraud controls stay ahead of evolving risks.

This role calls for both strategic thinking and hands‑on oversight. You’ll balance innovation with rigour, ensuring our control framework remains robust, efficient and aligned with industry best practice.

You’ll sit within Fraud Analytics, part of our Protect team, working closely with colleagues across Operations, Payments, Digital, Technology Change, Modelling, and our second line financial crime team. Together, you’ll take a collaborative, member‑focused approach to managing current and emerging fraud risks.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to beone to two times a month in various UK locations. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

As a key specialist for Non‑Plastics fraud, you’ll play a central role in a highly committed and high‑performing team. You’ll use your expertise to shape and recommend intelligent strategies that optimise our fraud rules and algorithms.

You’ll inspire and guide your team as they respond to the constantly evolving nature of fraud, knowing when to rely on deep data insights and when to lead with subject‑matter expertise. Collaboration will be a big part of your success, including working at an industry level to ensure we remain a leading voice in the fight against financial crime. This will include representing the Society on relevant panels and working groups.

You’ll also bring strong storytelling skills, using data to highlight key trends, emerging risks and opportunities. Your insights will help inform decisions at the highest level, including the Head of Fraud Analytics and the Economic Crime Director.

About you

You’ll need to have:

• Deep experience with industry‑standard fraud systems, software and fraud prevention practices
• Strong analytical skills, with experience working with data, fraud rules and models
• Proven leadership capability, including managing and motivating virtual or multi‑discipline teams
• Strong business and technical fraud knowledge within financial services
• Excellent written and verbal communication skills, with the ability to influence a range of stakeholders
• A solid understanding of how fraud activity connects to wider business processes and policies
• A proactive mindset with the confidence to challenge the status quo, build collaborative relationships and deliver innovative, pragmatic solutions

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

Access to private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Life at Nationwide

Some of the things that matter most to us: Delivering fairer finances and having a positive impact on customers' lives. Being truly inclusive. Rewarding high performance.

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