Pre-Sales Manager

Mesh-AI Limited; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A global technology leader is seeking a NICEAI Presales Engineering Manager to lead the functional and technical sales process across various regions. This role involves managing a team of AI Presales Engineers and ensuring exceptional customer experiences. Ideal candidates should have a solid software sales background coupled with strong presentation skills and the ability to navigate complex sales opportunities. Enthusiasm for AI and technology is essential, alongside a proactive and organized approach.

Qualifications

• Prior managerial experience in software or technology companies.
• Exceptional presentation and demonstration capabilities.
• Ability to manage multiple complex sales opportunities.

Responsibilities

• Manage a team to deliver exceptional experiences to customers.
• Deliver demonstrations aligning NICE portfolio with customer challenges.
• Lead in all technical aspects of the sales process.

Skills

Software sales experience

Technical aptitude

Presentation skills

Solution selling

Managerial skills

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a NICEAI Presales Engineering Manager that will lead the functional and technical sales process with a coordinated focus on solutions development across NICE’s portfolio of Agentic Experience Automation solutions through discovery and requirements gathering, validation and demonstration as well as manage a team of AI Presales Engineers covering the region of UK, Ireland, South Africa and Israel.

The AI Presales Engineering Manager must be able to articulate NICE solutions’ value and position NICE’s products to both business and technical users.

How will you make an impact?

The AI Presales Engineering Manager must be a self‑motivated storyteller, with a proven track record in software sales and knowledge of technology. The AI Presales Engineering Manager must demonstrate a positive “can do” approach combined with the ability to eliminate sales obstacles through creative and adaptive approaches.

This role is a fit for someone with a strong technical background who has experience with solution selling. The candidate should enjoy a mix of work and be ready to flex their strong technical aptitude.

Responsibilities

• Manage your team to deliver exceptional experiences in front of customers, partners and prospects
• Motivate by example
• Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
• Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
• Lead in all technical aspects of the sales process.
• Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
• Actively contribute to a team approach with account executives and overlay teams.
• Provide product feedback and suggestions to Product house.
• Able to promptly respond to functional and technical elements of RFIs/RFPs
• Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics

Have you got what it takes?

• Prior Managerial experience in Software or Technology companies
• Exceptional presentation and demo capabilities
• Experience customizing and building the storyboard for demos and POC
• Demonstrated success in achieving strategic deal wins
• Ability to manage multiple, complex sales opportunities simultaneously
• Ability to communicate from C-level executives down to Agent/Front Line level employees
• Self‑motivated, highly organized and team-oriented
• Strategic thinker with a strong technical aptitude
• Significant travel up to 75% at times

It would also be an advantage if you have:

• Certifications and knowledge of cloud technologies (AWS, Azure, Google)
• Hardware platforms & Virtualization
• Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others

What’s in it for you?

Join an ever‑growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast‑paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 9747.
Reporting into: Director, Solution Engineering.
Role Type: Individual Contributor.

About NiCE

NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.