Senior QA Automation Engineer

Mesh-AI Limited; Greater London; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading software company is seeking a Senior Automation Engineer to develop and maintain their software platform. Responsibilities include test design, automation, code reviews, and supporting production environments. The ideal candidate will have 4-7 years of QA experience, hands-on knowledge of Playwright or similar tools, and experience in agile methodologies. This role offers a hybrid work model with flexibility in office and remote days.

Qualifications

• 4-7 years of experience in QA/Automation positions.
• Experience in test design for complex systems.
• Hands-on experience in Playwright or similar languages.

Responsibilities

• Develop tests and maintain the NiCE CXone software platform.
• Plan, define, and execute tests as part of QA activities.
• Write and maintain end-to-end automated tests.

Skills

QA/Automation experience

Test design and execution

Agile development process

Hands-on with Playwright

SQL query writing

Experience with AWS

Automated testing tools

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Senior Automation Engineer develops tests and maintains the NiCE CXone software platform. Key responsibilities include all tiers of the NiCE CXone technology, including (but not limited to) Test design and test Strategy for NiCE CXone products and features test automation, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

How will you make an impact?

• Serves as the senior QA professional in the R&D group
• Committed to the quality of the released content
• Reviewing new designs, challenging them to detect potential quality concerns, and proposing ways to address them
• Take an active role in-process inspection and improvement
• Actively track the team’s tasks, analyze the testing needs and define QA activities and ownership
• Plan, define and execute tests as part of the team’s QA related activities
• Continuously analyze and challenge existing testing coverage (manual and automatic tests)
• Monitor the test and production environments
• Write and maintain E2E automated tests

Have you got what it takes?

• At least 4 - 7 years of experience in QA/Automation positions
• The wide perspective of complex product solutions (business, technical, architecture)
• Experience in test design and execution for complex systems (manual and automatic). Deep understanding of QA methodologies
• Comprehensive experience in an Agile development process
• Hands‑on experience in Playwright, Java/JS or other OO language. Experience with writing SQL queries
• Team player
• Experience with AWS
• Experience with SDLC of SaaS products
• Hands‑on experience with automated testing tools both for UI and APIs testing

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face‑to‑face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.