Team Leader - Drive Service Excellence & Growth

Moto Way; Chippenham; On-site; GBP 27,000 - GBP 32,000; Full time

Job summary

A motorway service provider in Chippenham is seeking a Supervisor to lead teams and achieve excellent customer service while driving sales. The ideal candidate will have previous leadership experience and a passion for customer engagement. Responsibilities include coaching team members, processing stock, and ensuring high brand standards are met. This role offers flexible working arrangements, competitive benefits, and opportunities for personal development.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Partnering with the Store Manager in setting targets for the team.

Skills

Leadership

Customer service

Communication skills

Decision-making under pressure

Job description

A motorway service provider in Chippenham is seeking a Supervisor to lead teams and achieve excellent customer service while driving sales. The ideal candidate will have previous leadership experience and a passion for customer engagement. Responsibilities include coaching team members, processing stock, and ensuring high brand standards are met. This role offers flexible working arrangements, competitive benefits, and opportunities for personal development.