Team Leader: Deliver Top Service & Store Growth

Moto Way; Lymm; On-site; GBP 23,000 - GBP 28,000; Full time

Job summary

A leading motorway services company in Lymm is seeking a Supervisor to empower teams and enhance customer experiences. As a crucial support to the store manager, you will lead teams, maximize profit through effective sales strategies, and ensure exceptional service delivery. Ideal candidates will have supervisory experience and a passion for customer interaction. This role offers flexible working hours to support a healthy work-life balance and includes various staff benefits.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Previous supervisory experience is highly desirable.
• Passion for delivering an exceptional customer experience.
• Strong communication skills and decision-making under pressure.

Responsibilities

• Lead teams to achieve brand standards and customer service.
• Maximize profit by driving sales and controlling costs.
• Process stock counts and orders.
• Set targets with the Store Manager.
• Coach team members to identify training needs.
• Respond to customer feedback promptly.
• Assist with food preparation.

Skills

Previous experience of leading or supervising a team

Passion for delivering a memorable customer experience

Great communication skills

Ability to work on own initiative

Job description

A leading motorway services company in Lymm is seeking a Supervisor to empower teams and enhance customer experiences. As a crucial support to the store manager, you will lead teams, maximize profit through effective sales strategies, and ensure exceptional service delivery. Ideal candidates will have supervisory experience and a passion for customer interaction. This role offers flexible working hours to support a healthy work-life balance and includes various staff benefits.