Team Leader - Fast-Paced Food Service, Flexible Hours

Moto Way; Winchester; Hybrid; GBP 30,000 - GBP 31,000; Full time

Job summary

A leading service provider in Winchester is seeking a Supervisor to lead teams in delivering exceptional customer service and brand standards. The role involves maximizing profits through effective sales and cost control, providing coaching to team members, and taking ownership of customer feedback. Ideal candidates have prior experience in a supervisory role and a passion for the service industry. The company offers flexible working arrangements and excellent development opportunities.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Partnering with the Store Manager in setting targets for the team to achieve.
• Providing coaching and feedback to Team Members and identifying training needs.
• Taking ownership of customer feedback and responding appropriately.
• Supporting the team with preparing food and refreshments.

Skills

Leadership

Customer Service

Communication

Decision Making

Job description

A leading service provider in Winchester is seeking a Supervisor to lead teams in delivering exceptional customer service and brand standards. The role involves maximizing profits through effective sales and cost control, providing coaching to team members, and taking ownership of customer feedback. Ideal candidates have prior experience in a supervisory role and a passion for the service industry. The company offers flexible working arrangements and excellent development opportunities.