Workshop Controller – Lead Auto Aftercare

Mesh-AI Limited; Stoke-on-Trent; On-site; GBP 36,000; Full time

Job summary

A leading automotive retailer in Stoke-on-Trent is looking for an experienced Workshop Controller to manage the daily operations of the workshop. In this role, you will oversee a team of technicians, ensuring high standards of service and repair are met. The ideal candidate will have strong leadership skills and a background in automotive service. This position offers a salary of £36,000 plus bonus opportunities, along with generous benefits and career development support.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Discounted technology purchases

Eyecare vouchers

24/7 GP services

Dental insurance

Critical illness cover

Flexible life assurance options

Discounted gym memberships

Travel insurance

Qualifications

• Experience in a workshop environment as a controller.
• Ability to motivate a team of technicians and apprentices.
• Strong understanding of vehicle service and repair standards.

Responsibilities

• Supervise daily workshop operations.
• Ensure technicians meet daily targets.
• Maintain customer satisfaction through quality checks.

Skills

Leadership

Technical support

Customer service

Job description

A leading automotive retailer in Stoke-on-Trent is looking for an experienced Workshop Controller to manage the daily operations of the workshop. In this role, you will oversee a team of technicians, ensuring high standards of service and repair are met. The ideal candidate will have strong leadership skills and a background in automotive service. This position offers a salary of £36,000 plus bonus opportunities, along with generous benefits and career development support.