Operations Manager

Dogs Trust Company Limited; Basildon; On-site; GBP 34,000; Full time

Job summary

A leading animal welfare organization in the UK is seeking an Operations Manager to oversee the daily running of its kennels in Basildon. The ideal candidate will have significant experience in kennel management and dog welfare, excelling in team leadership and communication. This role involves ensuring procedures are followed to support dog rehabilitation and rehoming while maintaining high standards of care. A competitive salary of £33,417 per year is offered, along with benefits and excellent opportunities for growth.

Qualifications

• Experience leading a high-performing team.
• Strong dog handling skills with various breeds.
• Excellent communication skills for effective team management.

Responsibilities

• Lead, manage and develop the team to achieve high performance.
• Optimize kennel occupancy and ensure efficient dog assessments.
• Oversee daily operations and ensure all procedures are followed.
• Maintain effective interaction time between colleagues and dogs for rehabilitation.

Skills

Leadership experience

Excellent communication skills

Strong dog handling skills

Job description

Operations Manager

Application Deadline: 4 March 2026

Department: Rehoming

Employment Type: Permanent - Full Time

Location: Basildon

Compensation: £33,417 per year + benefits

Description

Do you have a wealth of experience in kennel management and dog welfare with a passion for seeing every dog thrive?
We are looking for a Operations Manager to join our team, responsible for ensuring to daily running of our kennels, ensuring that all interactions with our dogs contribute to their development and progress.

What does this role do?

• lead, manage and develop the team, delivering high performance and meeting all objectives,
• optimise kennel occupancy by supporting the intake process and work with the Welfare Manager to ensure fast, effective assessments of dogs,
• responsible for the day to day operations of the kennels, including ensuring all procedures are followed by the team such as checking for microchips and checking paperwork is completed accurately,
• maintain effective contact time between colleagues and dogs, focusing on rehabilitation to move all dogs towards rehoming.

Interviews for this role are provisionally scheduled for week commencing 9th March 2026.

Could this be you?

To be successful in this role, you'll need some experience of leading a high-performing team, coaching them to ensure they deliver their outputs effectively and on time, underpinned by excellent communication skills. You'll have strong dog handling skills, comfortable handling dogs of various breeds and characteristics. You'll be confident working alongside other management colleagues to deliver great outcomes for the centre, ensuring as many dogs as possible are rehomed.