24/7 NOC Engineer: Network Ops & Incident Response

Eeze Entertainment Malta Limited; United Kingdom; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A premier entertainment company in the United Kingdom is seeking a detail-oriented NOC IT Specialist to join their Network Operations Center team. This role involves monitoring and troubleshooting critical IT systems 24/7, requiring shift-based availability. Candidates should have a degree in Computer Science or IT, with 1-3 years of experience in IT support and a good understanding of networking protocols. The position offers competitive pay and opportunities for career development in a supportive work environment.

Benefits

Competitive salary

Comprehensive training

Career development opportunities

Health and wellness benefits

Retirement benefits

Qualifications

• 1-3 years of experience in IT support, system administration, or network operations.
• Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN).
• Basic troubleshooting skills for servers, operating systems (Windows/Linux).

Responsibilities

• Monitor IT infrastructure and networks using NOC tools.
• Respond to and resolve technical incidents.
• Track and report on system performance metrics.
• Perform basic troubleshooting of servers and applications.
• Provide 24/7 coverage on a rotating shift schedule.
• Update operational procedures and communicate effectively.

Skills

Analytical skills

Communication

Problem-solving

Team player

Adaptability

Education

Diploma or Bachelor’s degree in Computer Science, IT, or related field

Tools

SolarWinds

Nagios

Zabbix

PRTG

AWS

Azure

GCP

VMware

Hyper-V

Job description

A premier entertainment company in the United Kingdom is seeking a detail-oriented NOC IT Specialist to join their Network Operations Center team. This role involves monitoring and troubleshooting critical IT systems 24/7, requiring shift-based availability. Candidates should have a degree in Computer Science or IT, with 1-3 years of experience in IT support and a good understanding of networking protocols. The position offers competitive pay and opportunities for career development in a supportive work environment.