L1 Network Support Engineer – NOC, 4/4 Shift, Cisco Training

Sword group; Bellshill; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading technology solutions provider in Bellshill is looking for an L1 Network Support Engineer to join their team. In this full-time role, you will provide effective network support, troubleshoot issues, and contribute to a 24/7 operational environment. Ideal candidates should possess excellent communication skills and some knowledge of Cisco technology. The position offers a comprehensive benefits package, flexible working arrangements, and personalized career development opportunities to support your growth within the company.

Benefits

Competitive salary

Flexible working arrangements

Generous annual leave

Enhanced family friendly benefits

Pension scheme

Access to private health and well-being schemes

Qualifications

• Excellent customer facing communication skills and enthusiasm.
• Ability to work under pressure in a busy team environment.
• Knowledge of troubleshooting network faults is essential.

Responsibilities

• Provide a coordinated and effective Network Support service.
• Resolve problems in line with documented procedures.

Skills

Customer facing communication skills

Ability to work under pressure

Troubleshooting network faults

Knowledge of Cisco technologies

Knowledge of Palo Alto Networks technologies

Understanding of circuit types

Understanding of routing and switching

Education

CCNA certification

Job description

A leading technology solutions provider in Bellshill is looking for an L1 Network Support Engineer to join their team. In this full-time role, you will provide effective network support, troubleshoot issues, and contribute to a 24/7 operational environment. Ideal candidates should possess excellent communication skills and some knowledge of Cisco technology. The position offers a comprehensive benefits package, flexible working arrangements, and personalized career development opportunities to support your growth within the company.