Senior Claims & Field Operations Coordinator

BELFOR Holdings Inc.; United Kingdom; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A global leader in loss adjustment is seeking an administrative support specialist to enhance customer satisfaction and operational efficiency. The role involves coordinating communications and logistics for claims processing, ensuring compliance, and maintaining customer records. Candidates should have experience in insurance or construction claims, excellent communication skills, and the ability to manage multiple tasks effectively. The position offers comprehensive benefits including annual pay reviews and health plans.

Benefits

Eye Test

Employee Assistance Programme

Annual Pay Review

Training and Continuing Education

Health Cash Plan

Life Insurance

Qualifications

• Previous experience in insurance or construction claims coordination is essential.
• Proficient in verbal and written communication.
• Ability to build rapport and manage difficult situations.

Responsibilities

• Deliver timely and accurate administrative support to ensure operational efficiency.
• Act as primary point of contact, managing customer queries effectively.
• Maintain accurate records of all customer communications.

Skills

Communication skills

Customer service ethos

Attention to detail

Problem-solving

Multi-tasking

Education

GCSE Maths and English – minimum Grade 4 (C)

Tools

MS Office

Teams

Outlook

Job description

A global leader in loss adjustment is seeking an administrative support specialist to enhance customer satisfaction and operational efficiency. The role involves coordinating communications and logistics for claims processing, ensuring compliance, and maintaining customer records. Candidates should have experience in insurance or construction claims, excellent communication skills, and the ability to manage multiple tasks effectively. The position offers comprehensive benefits including annual pay reviews and health plans.