Field Service Engineer

Ajmhealthcare; London; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading healthcare provider in London is seeking a Field Service Engineer to maintain and support wheelchair operations for NHS users. The role involves installations, repairs, and ensuring excellent customer relations. Ideal candidates will have strong mechanical skills and a commitment to patient care.

Benefits

25 days annual leave plus bank holidays

Employee Assistance Programme

Blue Light Card

Pension Scheme

Company sick pay provision

Qualifications

• Valid manual driving license with no more than 6 valid points.
• Experience in maintenance or mechanical roles.

Responsibilities

• Delivery, collection, and installation of wheelchairs.
• Repair and maintain stock items.
• Processing paperwork accurately.

Skills

Mechanical skills

Customer service

Problem solving

Job description

AJM Healthcare
Role: Field Service Engineer
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations.They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

• Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
• Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
• Appropriate and accurate processing of all paperwork.
• Ensuring vehicle maintenance, including safety checks.
• Follow correct PPE regulations and compliance with infection control processes.
• Participating in the on-call rota (with an enhanced allowance during this period).

To be considered for this role, you must hold a valid manual driving license with no more then 6 valid points on due to insurance purposes.

For an informal discussion about this role, please contact the HR Department at [e-mail] . To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.