Engineering Manager

Entrepreneur First; Greater London; Hybrid; GBP 75,000 - GBP 105,000; Full time

Job summary

A healthcare technology company is seeking an Engineering Manager in London (Shoreditch) to lead a team responsible for enhancing communication within healthcare systems. The role involves driving the technical direction, managing team dynamics, and ensuring product quality. Candidates should have a strong background in software development, particularly in C# or Java, and experience in agile environments. A competitive salary of £75K – £105K with equity options is offered, along with comprehensive benefits and a hybrid work model.

Benefits

Private health insurance

Wellness providers

Annual learning & development budget

Enhanced parental leave policy

Chef on site with free healthy meals

Qualifications

• Strong technical background with experience in software delivery lifecycle.
• Delivery-focused with experience in agile teams.

Responsibilities

• Lead and grow the engineering team.
• Manage technical direction for the team's product area.
• Ensure the team meets its commitments.
• Balance product delivery with technical health.

Skills

C# or Java

Agile methodologies

User-centric design

Communication skills

Education

Experience in software delivery lifecycle

Job description

Location

London (Shoreditch)

Employment Type

Full time

Location Type

Hybrid

Department

Product & Technology • Engineering

Compensation

• Offer Range £75K – £105K • Offers Equity

Healthcare systems are struggling; our solution is communication.

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate with each other, and we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals sending an average of over 25 million messages every month, impacting millions of lives.

As an Engineering Manager, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You\'ll directly enable faster, safer, and more accessible patient care, while also helping teams solve customer problems and leading the team that owns a specific set of capabilities within the Accurx product.

To give a flavour of what Accurx is working on right now, we are focused on

• Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan
• Maintaining and enhancing appointment-booking workflows to simplify how GP practices manage appointments, reduce admin burden and improve patient access

What you’ll do…

• You’ll be helping the team to build an extensible integrations framework so that we can interoperate with dozens of existing healthcare systems, in a scalable and repeatable fashion.
• You’ll have a highly skilled team and flexible team structure, working with consultants and specialists in integrations.
• You’ll need to balance an evolving roadmap as we engage with new healthcare organisations with bespoke requirements, with building a best in class product.
• You manage the process and the mechanisms used by the team to deliver on their commitments
• You take the lead in ensuring goals are achievable, with appropriate assessment and decomposition of work, sequencing, and capacity planning (in collaboration with the expertise in your team)
• You ensure the team manage the health of their systems confidently and responsibly
• Guide technical direction: Work with the engineers on your team to make appropriate architectural and system design decisions within your team’s product area. Champion best practices around code quality, monitoring, alerting, and service health.
• Lead and grow your team: Manage and mentor your engineers, supporting recruitment, development, performance reviews, promotions, and conflict resolution. Build a culture that is collaborative, high-performing, and focused on delivering impact.
• Enable cross-team success: Collaborate with other engineering managers, product managers, and stakeholders to unblock dependencies and ensure alignment across the business.

The unique challenges we want you to solve:

• Balancing product delivery with technical health by representing the team’s decisions, trade-offs, and priorities to non-technical stakeholders.

• Driving continuous improvement by using data to monitor delivery flow and proactively addressing obstacles to ensure commitments are met.

• Fostering a high-performance culture by providing feedback, growth opportunities, and support to your engineers.

What success looks like in this role:

• Your product team consistently delivers high-quality features

• Engineers feel supported, motivated, and clear on their priorities, and are performing well as individuals and a team

• Technical decisions contribute to a reliable, scalable, and secure platform used by millions of NHS staff, especially important as we scale

• Delivery plans are transparent, measurable, and aligned to organisational goals.

What we\'re looking for...

We need an Engineering Manager who embodies our Principles and thrives on significant challenges. We\'re seeking the core skills below, coupled with a mindset ready for real impact.

• Strong technical background with experience in C# or Java, or a similar role within the software delivery lifecycle.

• Experience in user-centric, multidisciplinary teams, working closely with product, UX, and commercial functions.

• A strong business mindset to work effectively with both technical and non-technical stakeholders.

• Delivery-focused with experience in agile teams, able to create clear delivery plans that ensure visibility on results and impact.

• An understanding of best practices around monitoring, alerting, and maintaining service health.

• The ability to contribute to technical decisions and participate in discussions on system and service design.

• Strong management experience overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions.

Our Principles in action:

• Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centered here.

• Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we\'re proud of.

• Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals.

• Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first.

• Move with urgency: We\’re on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact.

• Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus.

• Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome.

What we can offer...

Salary: £75,000 - £105,000 with equity options. Perks include private health insurance, wellness providers, and more.

Office-based with hybrid option: we are office first, and you will come to our office in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

Allocates annual learning & development budget

Enhanced parental leave policy

Prayer, meditation and breastfeeding room

Working abroad policy

Chef on site with free healthy breakfasts, snacks and lunches

And more benefits available

Like the sound of this role? Here\'s more about the company...

We are a fast-growing healthcare technology company making it easier for patients and healthcare teams to communicate. Accurx helps clinicians and staff connect with patients and each other. Our mission is to make patients healthier and healthcare staff happier. Accurx is used in 98% of GP practices nationwide and expanding to hospitals, pharmacies, care homes, and the community. We stay close to users by visiting GP practices regularly to understand needs.

Head to our careers page to learn more about the team and candidate hub. You can also follow us on Medium, LinkedIn, Twitter, and Instagram. Our YouTube channel hosts product demos and life at Accurx.

Diversity & Inclusion

We are committed to being an inclusive employer and can accommodate adjustments during the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks. You can read more about our process here. If you have questions before you apply, please email [e-mail].